Shipment – Intehill

Shipment

At the very first beginning, all monitors are directly sent from China by. But the shipping cost is very high. So we find new forwarders like 4PX and SF Express. But the shipping time is too long. Then, we decide to open overseas warehouse to shorten the lead time and reduce the cost. As for now, part of orders will be sent from the overseas warehouse, part will be sent from the Chinese manufacturing base.

Overseas Warehouse

Some portable monitors will be sent from our overseas warehouse from August, 2021. Currently, we worked with WingSing to open the US and the Poland warehouse. You don’t need to pay the import taxes for the products sent from the overseas warehouse. All the portable monitors sold in the overseas warehouse can be found on this page. >> Intehill Portable Monitor in the US and Poland
Advantage 
1. Fast delivery, 3-7 days lead time 
2. Cheap, save you $30-60 
3. No import taxes paid by customer 
4. Fast return and replacement service 

Disadvantage
1. The monitors in the overseas warehouse can be only sent to the US and the EU countries. 
2. The models in the overseas warehouse are not many. And the quantity is small.
Shipping Countries 
The monitors stock in California warehouse can be only sent to the US.The monitors stock in Poland warehouse can be sent to all European Union countries, these EU countries include Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden. 
Forwarder
For monitors sent from Poland, the shipping options include DE DHL Local Delivery Service, PL DHL Local Delivery Service, DE DHL Europe Delivery Service, DHL International Express, UPS Europe Delivery Service, GLS Europe Delivery Service, PL DPD Europe Delivery Service, DHL Economy.For monitors sent from the US, the shipping options will be FedEx. 
Lead Time
The lead time is 2-3 working days for monitors sent from the overseas warehouse.

Chinese Manufacturing Base

Our factory is located in Huizhou, Guangdong. All the monitors are manufactured there. We have many models, only a small popular part of products can be stock in the overseas warehouse. Most of the products are required to be sent directly from China.
Advantage 
1. All portable monitors can be sent directly from China 
2. The inventory is a lot, mass order is supported 

Disadvantage
1. The lead time is about 7-15 days, sometimes even longer. 
2. The shipping cost is $45- 65 for one piece monitor. 
3. For some countries, you will have to pay the import taxes and make the custom clearances yourself. 
4. The return and replacement is expensive and not convenient
 Shipping Countries 
Generally speaking, the monitors can be sent all over the world. 
Forwarder
We work with DHL, SF express and 4PX to arrange the shipment. DHL is fastest and most expensive. SF express and 4PX are slower and cheaper. The default forwarder would be SF express or 4PX.For some countries SF and 4PX can’t reach, we will use DHL.For some rural areas, there's extra delivery cost.Contact us if you prefer to receive the monitor earlier by paying more. 
Lead Time
Please refer to the lead time to the major countries. Sometimes it can be delayed due to the airline jam caused by the Covid-19.The tracking information can be found by searching on 17track. (www.17track.net) 
Destination                                          Lead Time
The United States/ Canada                   About 9-15 days 
Japan/ Korea/ Southeast Asia               About 7 days 
European Countries                               About 15 days 
The UK                                                    About 10 days 
Australia                                                 About 8-10 days
Other countries                                      Pending
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